Join Our Team!
We've made this application process as easy for you as possible, and it’s designed to give both you and Alpine Access a good idea if this type of work is a good fit with your skills, experience and qualifications.
Just as our customer care professionals work remotely, our entire hiring process is also conducted remotely. You are never required to travel for an interview.
Step 1:
Confirm that you meet all technical requirements. This includes the computer, internet, phone, headsets and home office requirements. Please carefully review our FAQ and Qualifications sections.
Step 2:
Open an admissions account at Alpine Access University (AAU), certify for the jobs you are eligible for, and get placed into a job by one of our Placement Specialists.
We've created a one-stop shop for the entire process. With your personal account you'll get get step-by-step instructions on what to do and will always know where you are in the process. You'll also use your account to get 1:1 support any time you have a question or need help. Depending on the jobs you qualify for, you can expect to devote between one and seven hours to the entire process.
Tasks you may be asked to perform as part of the certification process include:
- Select your availability: Tell us when you're able to work, and we'll find jobs that fit your schedule.
- Complete your profile
- Take the Capability and Commitment Course and compose your application essay: AAU's Capability and Commitment course features numerous videos, interactive exercises, and other rich learning resources that explore what it means to be a CCP and what qualities are important for success.
- Complete the Skills Exam: You'll go through a rich set of simulation activities to, in essence, prove you can "do the job." The assessment also evaluates a number of skills related to being successful as an Alpine Access Customer Care Professional, including information processing, situational judgments, and work preferences.
- Participate in a phone interview: During this interview you will have an opportunity to learn more about Alpine Access and the positions currently available. If we both agree you’d make a good Alpine Access Customer Care Professional, and we have a program opportunity that matches your skill set, availability and interest, you will receive a job offer
Upon receiving a job offer, we will need your permission to conduct a background, drug, and credit check. We will also need to collect $45 from you to cover a portion of the cost of the screens.
