Successful Collections

A call from a collections agent can jeopardize a customer relationship, or, if done well can turn around an at-risk customer. Our customer care professionals are adept at navigating a customer’s financial situation while protecting your assets.

Alpine Access can help you efficiently manage your accounts receivable and positively impact your bottom line:

• Improve customer retention
• Lower receivables management costs
• Reduce days sales outstanding
• Increase debt recovered

Persuasive Negotiators

Unlike a traditional call center, our talent source is not geographically limited. We attract highly educated talent from over 1,000 U.S. cities. It’s the maturity, experience and training that enable our customer care professionals to deftly negotiate a solution that mutually satisfies your business goals and your customers’ financial needs.

• 70% have previous financial experience
• More than 80% are college educated
• Average of 15-20 years prior work experience
• Average age is 41

PCI Level 1 Compliant

As a Level 1 compliant service provider, we maintain the highest levels of security for you and your customers. We have the controls and protocols in place to protect customer privacy and sensitive information. To ensure compliance, our security systems are regularly audited and our networks scanned by a third party. more...