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Cori Keeton Pope
Stefanie Jones Public Relations, Inc.
303-282-4981
ckpope@sjonespr.com
Alpine Access to Hire One Hundred People in Charlotte
Contact center provider to hire home-based employees in Charlotte to meet demand from new and existing customers
Golden, CO - May 1, 2007 - Alpine Access, the premier provider of contact center solutions for brand-conscious companies, announced today that the company is expanding in the greater Charlotte area. The company is now hiring home-based agents in and around Charlotte in order to meet increasing demand from new and existing customers.
Alpine Access’s continued geographic expansion allows the company to match each agent to the right client program. Recruiting from a large and diverse pool of applicants also ensures that employees are more mature and better qualified than agents in traditional bricks-and-mortar call centers. This results in higher average order size, greater revenue per call and increased customer satisfaction for customers like Office Depot, J.Crew, 1-800-Flowers and the Internal Revenue Service.
“We are excited that so many companies are recognizing that Alpine Access and the home-based contact center model can deliver the quality and value companies are looking for from a customer care provider,” said Christopher M. Carrington, CEO of Alpine Access. “We are pleased with the opportunity to expand our hiring efforts into even more states and look forward to increasing our agent pool in the Charlotte area. This is one of the best jobs in the United States and we eagerly anticipate new applications from North Carolina.”
Ideal candidates are self-starters desiring home-based employment. Alpine Access agents have strong educational backgrounds, a work history that includes previous customer service related responsibilities and good online computer skills. To learn more about specific employment requirements or to apply for a home-based agent position, please visit the Alpine Access website at www.alpineaccess.com and click on the ‘Careers’ tab.
About Alpine Access
Alpine Access pioneered a distinctive home-based employee contact center model in 1998 that provides greater customer connections and premium quality results by matching an elite workforce of agents to specific client needs. With this service, customers in the retail, travel and public sectors, including J.Crew, Office Depot, 1-800-Flowers and the Internal Revenue Service, experience improved operational efficiencies and increased financial success with higher one-call resolution, greater conversion rates and larger average order sizes. Alpine Access employs 7,500 distributed home-based agents and has been included on fastest-growing company lists such as the Inc. 500, Deloitte & Touche Fast 500 and the Denver Business Journal in each of the past several years.
For more information, visit the Alpine Access website at www.alpineaccess.com or call 1-866-279-0585.
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