Media
In the News
Alpine Access CEO Chris Carrington is a thought leader in the home-based customer service industry and writes a monthly column called “Home Agent Happenings” on trends and ideas for TMCnet.
2007
August, 2007
Have No Fear: Home-based Agents Meet Highest Quality Standards
July, 2007
Flexibility is Key to Sustainable Success
June, 2007
Keep Your Holidays Happy and Bright with Skilled, Seasonal Staff
May, 2007
Agents as Employees - A Key Factor in Choosing the Right Partner
April, 2007
The Virtual Call Center: A Look at How Technology Makes it Possible
March, 2007
Conveying Culture Through Calls
February, 2007
The Total Value of a Home-Based Outsourcing Partnership
January, 2007
Ten Business Reasons to Consider Home-Based Agents
2006
December, 2006
Let Your Most Loyal Customers Handle Your Customer Care
November, 2006
Ten Tips for Hiring the Right Customer Care Representative
