Resources

As the pioneer of the work at home employee model, SYKES Home powered by Alpine Access continues to change the landscape of virtual customer care.


As a leader in virtual contact centers, SYKES Home Powered by Alpine Access is committed to redefining the industry by sharing our knowledge, experience, and expertise through our thought leadership and resources. In the BPO arena, we are a sought-after authority on best practices surrounding the virtual call center industry, work at home, talent management, cloud-based security, virtual outsourcing and much more. We offer white papers, webinars, case studies and other materials to help you improve your customer satisfaction, loyalty and profitability.